Company & Services overview
Location and contacts:
Main Offices:
Gravitylab Multimedia Inc.
1222 E 13th Ave Box #323
Eugene, OR 97403
Mailing Address / Payments / Contracts
Gravitylab Multimedia Inc.
PO BOX 3016
Eugene OR 97403-0016
Phone: 1-800-995-5832
Landline direct: 011-541-687-4328
Client support: support*at*gravlab*dot*com
Billing: billing*at*gravlab*dot*com
General inquiries: info*at*gravlab*dot*com
Key contacts:
Operations director: JD Hauger / 1-800-995-5832 x711
Billing Coordinator: Janell Riedl / 1-800-995-5832 x333
Network Operations Director: Brian Shaffer / 1-800-995-5832 x800
Gravitylab complies with all aspects of the Digital Millennium Copyright Act (42 USC 512) ("DMCA") and maintains and enforces a policy whereby it will terminate services to any end user that is not in compliance.
Please direct all DMCA questions or concerns to:
Gravitylab Multimedia Inc
Attn: DMCA
PO Box 3016
Eugene OR 97403-0016
Legal inquiries / Company attorney / Registered agent:
Gravitylab Multimedia Inc
c/o Business Law Centre
Attn: Jill R. Fetherstonhaugh
1158 High St #101
Eugene, OR 97401
http://www.businesslawcentre.com/contact/
Our Product Description:
Expert video streaming solutions using real-time collaborative technologies, for building and hosting custom cross-platform interactive applications. We specialize in mobile video streaming, Adobe Media Server, Wowza Media Server, HTTP Live Streaming, HTTP Dynamic Streaming, encoding and transcoding streaming media. Gravitylab support features such as low latency peer-to-peer (P2P) streaming, international content delivery, encoding and transcoding as well as web application development. All plans and services do not require a contract and can be set for monthly, quarterly or annual payments. All of our infrastructure is either private, dedicated hardware or a shared cloud solution, with datacenters in North America, South America, Europe, Australia, and Asia. Professional U.S.-based "handholding" customer support, SLA and free customizable pre-built applications are included with all plans. Our typical client looks to us for navigating complex content delivery needs and maintaining a professional online video presence.
Key Corporate Milestones
2003 : Gravitylab founded as a state of Washington LLC
2007: Gravitylab’s offices moved to Eugene Oregon, incorporated in Oregon
2009: 1000th total client (aggregrate)
2011: International Content Delivery Network launched, peering or wholesale contracts with AT&T, Level3, Internap, Edgecast, Comcast
Leadership
JD Hauger
Managing Partner & Founder
JD Hauger changed the course of his life in 2000 by joining a start-up technology firm that created online, local auction and e-commerce applications for university communities across the nation. While developing marketing campaigns for small and medium-sized businesses, he discovered a skill set for conveying ideas and concepts via interactive media. Soon after, he made a leap into digital communication planning, and designing communications protocols and standards for the Space Flight Parts Engineer for the Penn State department of Astronomy and Astrophysics. While working for the Goddard Space Flight Program SWIFT / EXPLORER Satellite Program, JD honed his skills with focused online multimedia delivery. While developing digital communication for engineers, JD became an expert in streaming media networking concepts, and decided to pursue streaming media as a career.
From 2003 – 2005 JD was the Digital Media Developer for Pacific Lutheran University, and from 2005 – 2012 the Multimedia Developer for the University of Oregon.
His experience with dot-coms, video production, content delivery networks, server architecture, museum archives and university libraries gives him a unique perspective with streaming media and web application development. With both personal and professional lives encountering – indeed, embracing — frequent change, JD regularly explores new avenues while seeking new modes of knowing and doing.
Services Overview
Gravitylab Multimedia Inc (“Gravitylab”) is a specialty streaming company that offers both conventional CDN and expert custom streaming solutions to companies who want to differentiate their online initiatives with the latest in streaming innovation. With over 7 years of media streaming experience, Gravitylab’s capabilities include a global media server network with a large-scale CDN capacity, expert hands-on technical and development support, turn-key collaborative video applications, screen sharing, peer-to-peer streaming, HTML5 video transcoding, WebRTC solutions and custom cloud infrastructure.
GravityLab is pioneering the business of content delivery by giving you all the advantages of the industry-leading internet backbones across North and South America, Europe, Asia and Australia. Our CDN platform is sophisticated, always up and proven. We’re ready to optimize, accelerate and push your online content to your audience.
Legacy CDNs took the approach of building thousands of locations populated with very small servers, an approach that made sense when most users received HTML files over a dial-up connection. But the high speed, high definition, interactive web has changed all that. Both the supply of content and the demand for it have exploded.
So we took a new approach. We identified a smaller number of strategic global locations near primary Internet Exchange Points, and peered directly with multiple carriers for direct access to the fiber routes. These POPs have massive amounts of computing and caching power and are directly connected to all the major backbone networks.
The result is a globally distributed, incredibly fast content delivery network that’s been built from the ground up for video and large file internet of today and tomorrow. And that means your content is just milliseconds away from almost every broadband user in the world.
The combination of global caching and our powerful CDN tools means GravityLab delivers your content with all the benefits of our high-performance, highly scalable and highly available services. You leverage our relationship with some of the largest broadband service providers on the planet, but get all the customer care and support of a boutique customer focused firm.
Our company was founded in 2007 and is based in Eugene, Oregon, home of the University of Oregon. Since then we’ve evolved into the industry leader in streaming video hosting and online media delivery with unrivaled customer service.
Experience, expertise, and quality work ensure that our clients are 100% satisfied. We are fanatical about getting it right, on time and exactly how you want it executed.
Our streaming CDN caches your media at datacenters in:
North America: Atlanta, Chicago, Dallas, Los Angeles (2), Miami, New York, San Jose, Seattle, and Washington DC
Europe:
Amsterdam, Frankfurt, London (2), Madrid, and Paris
Asia:
Hong Kong, Singapore, and Tokyo
Middle East:
Dubai
Australia:
Sydney
Why host your video and streaming media assets on our global network?:
Speed of video delivery: GravityLab content delivery network and streaming servers are deployed around the world, and our hosting services use global load balancing technology that give your end users their desired content from the fastest point of presence no matter where in the world they are located. The load balancing technology is proving to be the most precise traffic router due to the underlying routing logic that makes intelligent decisions based on the users IP address.
In other words, your content is delivered from the closest international datacenter that is the shortest hop from your audience.
Scalability: By using GravityLab’s video hosting and content delivery network, you will have immediate access to thousands of streaming video servers located around the world, and thousands of Gigabits per second tier-one bandwidth. Now, special events, traffic bursts, and popular videos are no longer an issue. The GravityLab infrastructure is available for you 24 by 7 by 365 …
Your content is truly global, just like your customers.
Redundancy: Each GravityLab global video Point of Presence (POP) is highly redundant, and these POPs are located in some of the world’s biggest, most reliable datacenters. However, if one or multiple POPs should fail other locations will assume the load, providing a seamless user experience. This infrastructure provides you with complete assurance and redundancy in delivering your mission-critical data.
Fail proof redundancy and routes around dark parts of the internet.
Cost:
Our prices are the lowest in the industry for the video delivery services and features we provide you.
By using GravityLab, customers will immediately benefit from the wholesale bandwidth pricing and datacenter pricing that GravityLab receives. Size and scale give GravityLab the ability to negotiate favorable deals that result in savings across the board for our customers.
Our business model is not complicated – We buy our bandwidth in huge amounts and parcel it out for you to take advantage at wholesale prices. We bundle that bandwidth with our optimized streaming video servers strategically located around the globe. In addition to the low bandwidth pricing, the caching of your content around the world, the highest end new tech video servers, you also get to take advantage of our team of experts’ knowledge of media delivery.
GravityLab’s Streaming network improves your web delivery reach by providing you with access to datacenters located strategically around the world. The GravityLab global CDN is deployed caches your media in Points of Presence (POPs) that maintain the highest levels or redundancy and resiliency availabe on the web. Today GravityLab’s infrastructure is available in North America, Europe, Asia, and Australia, providing the majority of the world’s online community access to your content locally.
GravityLab Media uses Helix Universal, Microsoft Smooth Streaming, HLS hosting, Flash Media Server, Darwin Streaming Server, The Helix Universal Server and Windows Media Services on a netowrk of blazing fast streaming media servers sitting inside massive data centers with fiber connectivity directly on the Internet backbones. You can rest assured that all streaming media formats, Flash, mp4, Quicktime, h 264, Windows Media, Real Media, and Quicktime will be delivered reliably.
Hosting plan features:
GravityLab Networks augments your web delivery infrastructure by providing you with access to a large set of servers located strategically around the world. The GravityLab global infrastructure is deployed in state-of-the-art datacenters that maintain the highest levels or redundancy and resiliency. Today GravityLab’s infrastructure is available in North America, Europe, Asia, and Australia providing the majority of the world’s online community access to your content locally.
Video delivery playback features for every hosting plan:
Fast streaming video startup with little or no rebufferin
Flash, Windows Media, Quicktime, mp4 streaming with Pause, Fast forward, Rewind and DVR
Full support of streaming media metafiles including ASX, MOV, RAM, SMIL
Easy publishing – simply upload (FTP) your media and start webcasting
Supported Formats: Windows Media, Real Audio, Real Video, QuickTime , MP3, MPEG-4, SWF, 3GP, 3GP2
Why choose GravityLab Multimedia’s Streaming Media Video Hosting?
Our price for streaming bandwidth and storage beats our competitors
No annual commitment – cancel anytime.
Quality & Reliability of our streaming content delivery and customer support
24 hours or less after your payment to begin delivering your media
Technical support available around the clock
Audio / Video encoding with every plan!
